| How secure is MyYardPond.com? |
MyYardPond.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
| What shipping method do you use? |
We use FedEx ground, DHL, and UPS ground shipping. Some of the heavier items may require additional shipping and ship by freight. If you want more information about shipping Click here.
| Do you offer Rush Deliveries? |
The standard delivery time is 5-10 business days after the order placement. If you require a rush delivery, please Contact Us and we will do our best to accommodate your needs.
| What payment methods do you accept? |
We accept Visa, MasterCard, Discover, American Express, and PayPal through our secure merchant gateway.
| How do I care for my pond equipment? |
Many of our products have specific instructions regarding cleaning care and storage, if you have other questions please Contact Us.
| Do you guarantee your products? |
Many of our items have a warranty extended by the manufacturer for a minimum of one year. Please review the warranty information upon receipt of your order. If for any reason, other than product defect, you are dissatisfied with your purchase please Contact Us.
